Shipping & Returns

SHIPPING POLICY

UK STANDARD DELIVERY £2.99 per order

Or Free with all orders over £20

Europe International Standard £8.99 per order

3 - 5 Working Days

However please allow 14 working days in case of delay

*The estimated delivery time quoted should serve as guidance only.  We cannot guarantee delivery dates or give any indication of when date of delivery will occur

 

USA / Canada International Standard £12.99 per order

5 - 7 Working Days

However please allow 14 working days in case of delay

*The estimated delivery time quoted should serve as guidance only.  We cannot guarantee delivery dates or give any indication of when date of delivery will occur

You may have to pay import duties and taxes on your goods when they enter your country.

For All Other International Orders Please Contact Us For Pricing

customerservices@littlesiblings.co.uk

The prices listed are per order, not per item.

Please note we do not post on weekends or bank holidays. All items will be sent the next working day following a bank holiday.

All orders are sent by Royal Mail or Hermes. 

Delivery times may vary, you can expect to receive your parcel with in 2-5 working days UK only. 

Please note that delays may occur during high traffic periods on littlesiblings.co.uk such as sales and Christmas .

In the event you order an item which is out of stock when our website has not already informed you that the item is out of stock we will contact you by email as quickly as possible to notify you - you are entitled to cancel the order at this stage should the delayed delivery be inconvenient.

RETURN & EXCHANGE POLICY

 

 

 

 

 

 

PLEASE CONTACT US IF YOU WISH TO MAKE A RETURN

customerservices@littlesiblings.co.uk

You can return an item for a refund within 14 days from date of purchase.

  • The item must be in original unworn condition with tags intact to be returned.

  • Any item found to be otherwise will not be accepted and will be returned to you

  • Any FAULTY items will be exchanged or refunded as well as the return postage fee as long as standard or first class service is used. Special or Next Day delivery charges will only be covered to the standard fee

  • Please allow up to 5-10 working days to process your return from date of delivery to us. 

  • We would strongly recommend you to obtain proof of postage with a tracking number as items lost on return will not be Siblings responsibility and will not be processed. 

  • Refunds can take 3-5 working days to show in your account once processed. Please note your postage fee for return or dispatch is not refunded.